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PostPosted: Thu Aug 27, 2009 12:12 AM 
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We delayed any decisions on an iPhone due to a few unexpected medical bills. But now my old Nokia is giving up the ghost, and we need to make a decision.

I feel OK about the plan -- we can keep our very good plan, plus the addition of the data portion -- and AT&T seems to offer customers some good deals on iPhones. In exchange for a new 2 yr contract, of course.

BUT BUT BUT ... before we take the plunge, I am so concerned over recent reports from many friends with the iPhone that AT&T often does not put through voicemails immediately. Sometimes delaying voicemail for 24 to 48 hours! I did check the internet, and it does seem that this problem is rampant.

I'm just wondering if this is (1) TRUE at all ... and/or (2) true of just the iPhone, or all 3G phones, regardless of service provider.

Right now we have no contract with AT&T (just because I have a 10 yr-old phone), and I will have to sign a contract -- whether I get the iPhone or some other phone with AT&T ... or not an iPhone, but with some other wireless carrier, where I'm sure I'll still have to sign a contract as well.

And there is really another issue, also. We live in Fishers, and get really crappy reception on my old Nokia, despite being in an area that seems to be solidly covered by AT&T on their coverage maps. I'm not imagining this problem will resolve with the new iPhone, or any other new phone. But I guess it's the devil I know -- because other carriers seem to have spottier coverage around our area, so I'm afraid they will be even worse.

How can this be such a hard decision to make? Only it's an IMPORTANT decision, since I use my cell number for work! Yeesh. :twisted:

NOTHING IS EVER EASY! :shock:

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PostPosted: Thu Aug 27, 2009 8:11 PM 
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Suzanne,

I've never had a problem with a voicemail being delayed. Occasionally, I've had problems where someone didn't receive my voicemail message in order to leave a voicemail. However, that's been rare. I chalk that up to AT&T in general.

While I won't promise anything, it's possible your reception will improve with an iPhone (or any modern phone, for that matter). Your older phone may not support the updated network that AT&T has been rolling out. However, if possible, I'd try someone else's iPhone first in the areas where you are the most. I haven't had a real problem with AT&T coverage. However, other people have.

Unlike the voicemail complaints that you have run across that could be a matter of the Internet's "echo chamber", complaints about AT&T's coverage have been made by the national media (David Pogue among them).


Bob C


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PostPosted: Fri Apr 2, 2010 8:04 AM 
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Thought I'd respond to this months-old inquiry as well.

We finally broke down and bought the iPhone a few weeks ago.

I am exceedingly happy with it, and it provides considerably improved reception over my old-technology Nokia. It's not exactly as good as a land line, but it may be good enough that we can cut that cord in the near future.

I realize we are not exactly early adopters in this regard, but I think it is a wise choice over pretty much any other smart phone, if one is a Mac person. (Duh -- huh?)

There are a few disappointments that I didn't expect, given that I was so focused on the reception and voice mail delivery issues. Although I'm sure I read about it (and had even heard about it in focus groups I did for Verizon last year!) ... I just was not prepared for the suckiest-possible camera feature (tho the video cam seems somewhat better than the regular camera), nor prepared for the limitations of watchable video (including lack of Flash Player needed on many websites). But all small issues that do not overpower the other great functionality features of the phone -- which I simply LOVE! All the apps are fun boredom candy, but i don't even care that much about them, either.

But being able to sync up my iCal and Mail to my phone? As they say: PRICELESS! :lol:

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PostPosted: Fri Apr 2, 2010 9:20 PM 
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Suzanne,

I'm slightly surprised by your camera comment. For a cell phone, I've been pleasantly surprised by how well the iPhone 3G's camera is. Admittedly, I hardly ever used the camera in my old cell phones since the interfaces made it not worth the bother.

I'm surprised you didn't know about the lack of Flash. That's been a common complaint. Unfortunately, even those cell phones (normally Android) that support Flash, the reviews have been very negative regarding how slow it is on the phone. I agree it would be great to see more video. However, it looks like web developers are starting to see the iPhone and, now, the iPad as a market they don't want to miss. Therefore, you're starting to see sites where the video is iPhone-compatible (H.264 instead of Flash).

I'd keep an open mind on the apps. Yes, there's a lot of junk out there. No doubt about that. However, I've found some apps that I use all the time. For instance, I use a free shopping list app. I find it more handy to put my shopping list on the iPhone rather than a piece of paper that I inevitably forget.


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PostPosted: Fri Apr 2, 2010 11:02 PM 
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Quote:
I'm surprised you didn't know about the lack of Flash. That's been a common complaint.


Y'know, Bob -- I'm sure I had heard about this. I even worked on focus groups for Verizon, listening to consumers talk about this very issue. But I honestly think my mind blocked it out!

I really love the phone, though. My complaints are minor.

And first thing in the morning, I'm going to look for that shopping list app. (Although I find the "notes" quite useful already.) And I love being in the supermarket and able to look up whether or not a food item is gluten free! That is just way cool.

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PostPosted: Fri Apr 2, 2010 11:16 PM 
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If you search in the App Store, the free shopping list app is called "ShopShop". There are some fancier ones that cost money that allow you to plan your shopping trip by aisle. This one isn't that fancy, but it keeps a history of previous items I've purchased. That way, I can start typing an item and ShopShop brings it up for me.


Bob C


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PostPosted: Sat Apr 3, 2010 11:12 AM 
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Just saw this bit of forum activity and thought I'd put in my two cents. Not that it matters to either of you since you've already made your decisions and went with the iPhone and AT&T.

Our contract was up last year and my wife who is the main user of a cell phone decided that she had it with her Palm Treo 750. It was okay when she got it but had a habit of losing synchronization with her company's e-mail server. For this she paid an extra $15 plus the data plan at Verizon. Verizon was having a "Special" where she could get a Motorola Droid for essentially free (with a new 2yr plan, of course). Since my phone was an additional line for $9.99, I too could get a new phone, even a Droid for $100 - $100 rebate. That was hard to pass up even though I really don't need all what it can do. But getting the Droid for me meant another $30 data plan. They gave me two weeks to decide, but I bit after 10 days.

All in all, it is quite a nice phone having some very clever features including slide out keyboard in addition to the screen display keyboard, voice recognition for text input almost everywhere including the browser, and turn by turn voice navigation. Having an OLED screen is also nicer than the iPhone/iPod Touch, but not a huge deal. Being an android phone it is closely tied to Google for contacts, calendar, Picasa, and to do syncing. That's okay since the Mac will sync with a Google account with not too much trouble. It is NOT as easy as the iPhone or iPod Touch (I have an iPod Touch), but that's what you get when a single company like Apple handles all the hardware, OS, and software. There is definitely a price you pay for semi open source OS like Android, but you don't hear the complaints about the Verizon network as you do for AT&T. There are lots of apps available which are quite serviceable, but not as slick and simple to use as the iPhone IMHO.


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PostPosted: Sat Apr 3, 2010 12:15 PM 
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I think the Android phones are good competition. I've never thought it was a good idea that the iPhone was seen as far above the competition. That's not good for customers or Apple. In Indy, I haven't had an issue with AT&T. However, I do know that their network is a common complaint.

Verizon lost me as a customer when I bought a new phone from Sprint two weeks before my contract expired and charged me the entire termination fee. At the time, I wasn't aware that porting my number would cancel my contract. If Verizon had simply charged me for my last month's service as I expected, there would've been no hard feelings. With the way Verizon treated me as a customer, I wouldn't go back to them even if the iPhone was a Verizon exclusive.

I also never liked how Verizon crippled their phones so you were forced to pay for extra services through them instead of using things like built-in Bluetooth syncing.

Actually, since I refuse to pay for Mobile Me, I use the WebDAV syncing in the iPhone to sync my Mac's and iPhone's calendars using Google Calendar. I also have a Google Apps E-mail address that's accessed on the iPhone as well. Unlike the possible feud between the two companies, I have no problems with Google at all. :D


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PostPosted: Sat Apr 3, 2010 12:56 PM 
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I hear you about Verizon's contract cancellation policy. I think it's prorated now, but not linearly through the 2 years. Gotsta read the fine print. :P They do have quite the cons. For example, the choices of phones at their stores (or online) are limited in such a way that there are very few phones at the low end. All are clunky and limited, but cost almost the same as higher priced phones. The mid range are all connected to Vcast which charges you for every bit of info you might access over and above the $9.95/mo cost, and they only have a few smart phones (no HTC Eris or Palm pixie) for which you must purchase the $30/mo data plan, but at least it's unlimited access. So you see why they sell so many Droids.

I asked about getting the unlock code so I could sell the old phone I have, but the gal we were working with fained ignorance on the subject and said it could only be used on the Verizon network. :roll: Frankly, I think they're all crooks to some degree, and just like casinos in Las Vegas, they win at your expense.


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